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FAQ

Pokemania - Frequently Asked Questions (FAQ)
 

1. What is Pokemania?
Pokemania is your ultimate online store for buying and collecting Pokémon & One Piece cards. We offer a wide range of cards, from vintage collections to the latest releases.

 

2. Do you sell authentic Pokémon & One Piece cards?
Yes! All our Pokémon & One Piece cards are 100% authentic, sourced from reputable distributors and suppliers.

 

3. How can I place an order?
You can browse our store, add items to your cart, and proceed to checkout. We accept multiple payment methods for your convenience.

 

4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.

 

5. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs and delivery times vary depending on your location.

 

6. How long does shipping take?
Orders are processed within 1-3 business days. Shipping times vary based on your location:

  • UK: 3-5 business days

  • Europe: 5-10 business days

  • International: 7-15 business days
     

7. Can I track my order?
Yes! Once your order is dispatched, you will receive a tracking number via email.

 

8. What is your return policy?
We accept returns within 14 days of delivery for unopened and unused items. Please refer to our Returns and Refund Policy for full details.

 

9. Do you buy Pokémon or One Piece cards?
Yes, we do! If you have cards to sell, please contact us with details, and we will review your collection.

 

10. How can I contact Pokemania?
You can reach us via:

If you have any other questions, feel free to reach out! Happy collecting!

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